Subscription Terms

Overview

TailorTail Pro is our premium subscription that unlocks the full potential of our AI pet portrait service. This page explains how subscriptions work, including billing, renewal, cancellation, and refunds.

By subscribing to TailorTail Pro, you agree to these subscription terms in addition to our Terms of Service.

Subscription Plans

We offer two subscription options for TailorTail Pro:

Weekly Subscription

• Billed weekly with automatic renewal
• Full access to all Pro features
• Flexible commitment for short-term use
• A 3-day free trial may be available for eligible new subscribers in select regions (US, UK, Canada, Australia). Trial eligibility is determined by the Apple App Store or Google Play Store. If you do not cancel before the trial ends, your subscription will automatically convert to a paid weekly subscription.

Yearly Subscription (Best Value)

• Billed annually with automatic renewal
• Save over 90% compared to weekly billing
• Full access to all Pro features

Pro Features Include

• Generous Monthly Credits: A large monthly credit allocation for AI generations, far exceeding the free tier
• No Watermarks: Clean, pristine images ready to share or print
• No Advertisements: Ad-free experience throughout the app
• All Styles: Access to the complete style library including premium styles

Free Trial

We may offer a 3-day free trial for the weekly subscription plan to eligible new subscribers in select regions (currently the United States, United Kingdom, Canada, and Australia).

• Eligibility: Free trial availability is determined by the Apple App Store or Google Play Store based on whether you have previously redeemed an introductory offer for TailorTail.
• During the trial: You will have full access to all Pro features at no charge.
• After the trial: If you do not cancel before the 3-day trial period ends, your subscription will automatically convert to a paid weekly subscription and your payment method will be charged.
• Cancellation: You may cancel the trial at any time before it ends through your Apple App Store or Google Play Store subscription settings to avoid being charged.

Billing & Auto-Renewal

Payment Processing

All payments are processed securely through the Apple App Store (iOS) or Google Play Store (Android). TailorTail does not store or have access to your payment information.

Automatic Renewal

Your subscription will automatically renew unless you cancel at least 24 hours before the end of your current billing period. This ensures uninterrupted access to Pro features.

• Weekly subscriptions: Renew every 7 days
• Yearly subscriptions: Renew every 12 months

Renewal Charges

Your Apple ID or Google account will be charged for renewal within 24 hours prior to the end of the current billing period. The renewal charge will be at the same rate as your original subscription unless we notify you of a price change in advance.

How to Cancel

You may cancel your subscription at any time. Cancellation is easy and takes just a few steps:

iOS (Apple App Store)

1. Open the Settings app on your iPhone or iPad
2. Tap your name at the top
3. Tap Subscriptions
4. Select TailorTail
5. Tap Cancel Subscription

Android (Google Play Store)

1. Open the Google Play Store app
2. Tap your profile icon in the top right
3. Tap Payments & subscriptions > Subscriptions
4. Select TailorTail
5. Tap Cancel subscription

After Cancellation

When you cancel:

• You will retain access to Pro features until the end of your current billing period
• No further charges will be made after the current period ends
• Your account will revert to the free tier with limited monthly credits and watermarked output
• Your gallery and generated artwork will remain accessible

Refund Policy

Because subscriptions are processed through Apple and Google, refund requests must be submitted directly to them:

Apple App Store Refunds

Visit reportaproblem.apple.com to request a refund from Apple. Apple reviews refund requests on a case-by-case basis according to their policies.

Google Play Store Refunds

Visit the Google Play refund page to request a refund. Google's refund policies vary based on the timing and nature of the request.

Our Policy

We do not provide refunds directly, as we do not process payments. However, if you experience technical issues that prevent you from using Pro features, please contact us at [email protected] and we will do our best to assist you or provide guidance on the refund process.

Price Changes

We reserve the right to change subscription prices at any time. If we change our prices:

• We will notify you in advance through the app or email
• Price changes will not affect your current subscription period
• New prices will apply to your next renewal
• You may cancel before the new price takes effect

Contact Us

If you have questions about subscriptions, billing, or cancellation, please contact us:

• Email: [email protected]
• Company: Vakil Ventures LLC

For billing inquiries or refund requests, please contact Apple or Google directly as they process all payments.